Privacy policy

Who we are

The Open Co-op is a LLP – registered in England. Our company Number is OC412245

What information do we collect about you?

We collect information about you when you buy a ticket to one of our events or sign up to our newsletter. This can consist of information such as your name, email address, postal address, telephone and mobile number. We don’t store any bank account details or credit card details. If you have entered credit or debit card details to buy a ticket it will be via a third party website for which we are not responsible.

We also collect information when you choose to complete any of our surveys.

How we will use the information about you?

We collect information about you to correctly process your ticket purchase and send you information that you may choose to share, to support our mission.

We may need to contact you for administration purposes such as to help complete a transaction.

We also collect information from our website to improve your experience when you visit it and monitor which pages are visited the most often.

Will you be contacted for marketing purposes?

The Open Co-op will contact you to encourage you to get involved and help spread the word about creating a collaborative, sustainable economy if you have opted in to emails. We may also contact you if there is reasonable expectation on your part for us to do so, for example to thank you, and you have not opted out of being contacted. You can always request to opt out of further communications at any time.

Access to your information and correcting it

Accuracy of your information is important to us. You may ask us to correct or remove any information you think is inaccurate.

You can opt out of emails we send anytime by clicking unsubscribe.

If you would like to change how we communicate with you, or update information about you or receive a copy of the information we hold about you please contact us.

Cookies

We use cookies, which are small text files that are downloaded onto your PC. The next time you visit that site, your PC checks to see if it has a cookie that is relevant (that is, one containing the site name) and sends the information contained in that cookie back to the site. They are useful as they allow a website to recognise a user’s device or browser and whether you have visited the site before.

We use cookies to identify which parts of our website people are visiting. Information supplied in cookies also helps us measure our online marketing to attract more support for our mission.

Other websites

The Open Co-op website contains links to other websites and these will have their own policies which may change so we can’t accept responsibility or liability of the privacy practice of such websites.

Changes

Updates to our privacy policy will be made on this web page. This privacy policy was last updated on 17th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.